1-800-ERI-DIRECT

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VIZIO is committed to supporting responsible collection and recycling of consumer electronics. Multiple states require VIZIO to offer a takeback program for electronic devices to VIZIO’s consumers. As such, VIZIO supports drop-off at permanent collection sites for recycling in the following states:

If you live in one of the above states, please utilize the below search engine to locate your nearest drop-off location for recycling. Enter the consumer electronic device type you’re looking to recycle and your zip code to find the nearest VIZIO supported drop-off location for your VIZIO branded product.

VIZIO offers a mail back program in all 50 states where consumers can return their electronics via the mail through a pre-paid mailing label. If you are interested in this option, please visit http://eridirect.com/mailback/vizio.

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If you have any questions, please call 1-800-374-3473. For additional information on VIZIO's commitment to the environment, please visit http://www.vizio.com/environment/.

*New York Consumers: For New York State consumers only, VIZIO will accept all VIZIO branded covered electronic equipment* and, with any purchase of a VIZIO branded covered electronic equipment, VIZIO will recycle your old brand of the same type of covered electronic equipment at no cost. For more information on New York's e-waste recycling program, please visit http://www.dec.ny.gov/chemical/65583.html.

VIZIO encourages consumers to take additional steps to destroy all personal and confidential data contained on computers, data storage devices, and hard drives. While VIZIO's partner, ERI, provides data destruction on all products received, it is always a good idea for consumers to consider removing or wiping their data prior to return. The following are some options for destroying data on your device:

  • Consult your product's user manual or manufacturer's website for information on factory reset buttons or reconfiguration menus.
  • Utilize software programs for data erasure. Examples include but are not limited to DBAN or Eraser.